Welcome 

Business Hours: Office hours vary but a typical week is as follows: Monday office staff is in office from 9 am to Noon & 1 pm-4:30 pm;Tuesday & Thursday office staff is in office from 10 am-12 pm and 1 pm-4:30 pm; Wednesday office staff is in office from 9 am-Noon and 2 pm-4:30 pm Friday office staff is in office from 9 am to Noon; The doctor is in office Monday and Thursday afternoons when scheduled. Please see Calendar of Office Hours for detailed office hours.

Phone Hours: Phone hours generally match the office hours. 24 hour answering service is available at all times (you may leave a message for the doctor to be answered by office staff next business day). Medication refills being requested between visits should be requested 3-4 business days before the medication runs out. Please see Calendar of Office Hours for detailed office hours.

Finding Us: click here for a map of our location 

Forms: click here for change of address, phone and insurance forms, as well as forms to request records, letters and changes to people authorized to communicate with our office.

Online Rx Request: click here to request a prescription through our online system.

Join Our E-Mail List: click here to request to be added to our office e-mail list to receive closure reminders and other office notes NOTE: you must be a patient at the private practice or a drug rep to be added to our list. You may request refills and/or leave messages for the doctor via e-mail if you are a patient at the private ptactice, but be aware that e-mail is not the proper way to reach the office with urgent messages or emergencies. If you have an emergency, dial 911 or go to the nearest emergency room. If you have an urgent matter, please call the office and leave a message with me or the answering service. Also be aware that information sent via e-mail is not completely HIPPA protected as e-mails travel from your computer to your ISP’s computer and to our ISP's computer before reaching us. By sending personal information via e-mail, you do risk potential privacy issues.

What We Do

Dr Michael Hernandez is a board-certified Psychiatrist. He sees patients aged 18 to 64 years for a variety of conditions ranging from Depression and Anxiety to Bipolar Disorder and Alcoholism on Monday and Thursday afternoons only. He does prescribe Suboxone for opioid dependence only.

Kenda Dietrich is an LPC providing individual therapy services. She sees patients Monday-Wednesday. Please call for more information and availability.

Our Policies: Click here for our policies. Of note, Dr Hernandez does not prescribe Xanax, Adderall or pain medications.

New Patient Scheduling: When openings are available for new patients, we schedule new patients for the month beginning on the first weekday of the month (i.e. October 1 for October appointments). This allows our existing patients to schedule their follow ups first so that we do not overbook and so that quality time with the doctor is maintained for all patients. As of 11/15/2019, we have no openings for new patients. Our wait list is full and capped. We cannot estimate when we will have openings.

Insurances: We are not currently accepting insurance patients.

Announcements

11/20/19 1 pm hr: We are currently experiencing a power outage, which means we have no phones. AEP’s estimated restoration is 4:30 pm. Fortunately, because it is the lunch hour, the phones were forwarded to the answering service; so you can still reach us by leaving a message with the answering service agent who comes on the line after the automated message. I will respond as soon as able.

Just a reminder that the Thanksgiving closure will begin on Friday, November 22, 2019, at 12 pm, and run through Monday, December 2, 2019, at 9 am. We will be out of state during most of this time; so please plan ahead for any refills needed from 11/22/19-12/6/19 and request them no later than 11/18/19. 3-4 business days (i.e. days that the office is open) are required for refills to make sure you do not run out of medicine.

As is always the case during non-office hours, if you have an emergency during this time, please dial 911 or go to the emergency room. If you have an urgent message, call the main line and leave a message with the answering service to be patched through. If you need a refill or have another non-urgent matter, again as is always the case, you may do any of the following:

•Dial the main line and leave a message with the service

•Send an email

•Send a text

•Put in a request via the website form at www.michaelhernandez.com 

All above will be received the next time we check in; none are faster than the others. Please be as detailed as possible (i.e. give the name of the med you need and the pharmacy to call into).



The below are adjustments to the standard office hours noted in left column on this page.

(We reserve the right to close the office any time patients are not scheduled.)



Planned Closures

for

Winter 2019



·Fri, Nov 22 at 11:30 am until Mon, Dec 2 @ 9 am—office closed for Thanksgiving

·Mon, Dec 23 at 4:30 om until Mon, Dec 30 @ 9 am—office closed for Christmas

·Mon, Dec 30 at 4:30 pm until Mon, Jan 6 at 9 am—office closed for New Year

·Mon, Jan 20—office closed for Martin Luther King Jr Day

· Mon, Feb 10—office closed